Introduction
Taurus Home Remodeling ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
When you request a quote, schedule a service, or contact us, we may collect:
- Name
- Email address
- Phone number (mobile number, when provided)
- Mailing or service address
- Property and project information
- SMS opt-in status and timestamp (if you consent to SMS messaging)
Derivative Data
Our servers may automatically collect information when you access our website, such as your IP address, browser type, operating system, access times, and pages viewed.
How We Use Your Information
- Provide and maintain our services
- Confirm appointments and respond to your inquiries
- Send service-related communications (including SMS, when you have opted in)
- Send promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
SMS Messaging Terms & Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
When you submit a phone number through our booking form, contact form, or any other form on our website and check the SMS consent box, you opt in to receive SMS text messages from Taurus Home Remodeling at the phone number you provided. The types of messages we send include:
- Appointment confirmations, reminders, and changes
- Replies to questions you submit through our forms
- Service updates and follow-ups related to your inquiry
- Occasional promotional offers (only if you have opted in)
Message frequency: Message frequency varies based on your interaction with us. Most customers receive between 1 and 6 messages per request or appointment.
Message and data rates: Message and data rates may apply. Please check with your mobile carrier for details on your plan.
Opt-out (STOP): You can cancel SMS messages at any time by replying STOP to any message we send you. After you reply STOP, we will send you one final confirmation message. You will not receive further SMS messages from us unless you opt in again.
Help (HELP): Reply HELP to any message for assistance, or contact us at (708) 290-8400 or info@taurushomeremodeling.com.
Carriers (including, but not limited to, AT&T, T-Mobile, Verizon, and Sprint) are not liable for delayed or undelivered messages.
Consent is not a condition of purchase. You are not required to consent to SMS messages to receive our services. You may also contact us by phone or email at any time.
Sharing Your Information
We may share your information with third-party service providers that perform services for us (such as scheduling, payment processing, and SMS/email delivery). These providers are bound by confidentiality and may only use the information to perform services on our behalf.
We may also disclose information when required by law or to protect our rights, your safety, or the safety of others.
We do not sell, rent, or share your mobile phone number or SMS opt-in data with any third parties or affiliates for their marketing or promotional purposes.
Security
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide, no security measure is perfect.
Your Choices
You may opt out of promotional emails by following the unsubscribe link in those emails, and opt out of SMS messages by replying STOP. You may also contact us directly to update or delete your information.
Cookies and Tracking
We may use cookies and similar tracking technologies to collect information about your browsing activities. You can configure your browser to refuse cookies, but some features may not function properly without them.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Taurus Home Remodeling
21200 S Lagrange Rd
Frankfort, IL 60423
Phone: (708) 290-8400
Email: info@taurushomeremodeling.com